Archive for August, 2008

“Micro” Managing

Sunday, August 31st, 2008

Fungus Focus by dawnzy58I’ve recently begun exploring microsites and how organizations, particularly nonprofits, can take advantage of them to highlight resources or projects that merit specific attention beyond their primary websites. I started to write about microsites here (“The Skinny on Microsites”) and hope to continue investigating the many uses of microsites, their benefits, and challenges.

I am curious to learn more about microsites from the perspective of technology stewardship and community. I suspect it varies from community to community, based on internal structures, target communities, organizational size, and overall objectives. Below are a few questions floating around my head:

  • What is the decision-making process involved in determining whether a microsite is appropriate for an organization?
  • What are criteria for deciding which project or service merits its own microsite?
  • What infrastructures need to be in place to support success?
  • How is success defined and what are benchmarks for determining these successes?
  • What does technology stewardship look like in a microsite world? Who is responsible for what? Do microsites require extra staffing? Or do they tap into different configurations of current staff expertise?
  • How can microsites establish / strengthen / grow / distill community both within an organization, and among its broader membership? Can they detract / distract from the big picture?
  • To what extent, if any, do organizations explicitly recognize the role of community management as a valued identity and guiding force in the development of microsites?

Ideas and resources welcome!

Flickr photo credit: Fungus Focus by dawnzy58